Refund policy
Refund Policy
At Above Average Club, all products are made to order. Because of this, we do not accept returns or exchanges for change of mind, buyer’s remorse, or incorrect selections made at checkout.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@aboveaverageclub.co with:
- your order number
- a brief description of the issue
- clear photos of the item and packaging
If your claim is approved, we will offer a replacement or refund.
We do not offer refunds or replacements for:
- change of mind
- ordering the wrong size, color, or product
- slight differences in color caused by screen settings
- shipping delays caused by the carrier
- incorrect or incomplete shipping addresses entered at checkout
If an order is returned because the shipping address provided was incorrect or incomplete, the customer may be responsible for any reshipping costs.
Approved refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
For any refund questions, contact support@aboveaverageclub.co